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My office has a meeting every Monday - what's available, what problems have cropped up with the agents, what's fallen through, things like that.
I normally turn off the phones (send everyone straight to voice mail) and read the web or do whatever work I have while this goes on.
This time, because one of our brokers is on a vacation, the other one asked me to take minutes.
Honestly, we should have started doing this a long time ago. I'm good at minutes, anyway, and it not only serves as a record but it gives me something to do. And not everyone can make it, and now everyone knows what's going on.
Before the meeting started, as they gathered in a circle, someone brought up a recent movie featuring cute aquatic birds in tuxedos.
Therefore, and at the insistence of my broker, the first line of the minutes is "Discussion about penguins."
I normally turn off the phones (send everyone straight to voice mail) and read the web or do whatever work I have while this goes on.
This time, because one of our brokers is on a vacation, the other one asked me to take minutes.
Honestly, we should have started doing this a long time ago. I'm good at minutes, anyway, and it not only serves as a record but it gives me something to do. And not everyone can make it, and now everyone knows what's going on.
Before the meeting started, as they gathered in a circle, someone brought up a recent movie featuring cute aquatic birds in tuxedos.
Therefore, and at the insistence of my broker, the first line of the minutes is "Discussion about penguins."