HELP!

[mamadeb]

I've lost all my email.

It's somewhere on my harddrive, but Netscape can't seem to find it or my account. I had to start a new account.

Help me, please. I have many, many messages. Or, at least, I have to delete them. How do I find them?

Comments

[gingicat]

I couldn't remember how I solved this problem once before, so I consulted a sysadmin friend, who couldn't exactly remember either. But basically, in your c:\program files\netscape\users\ (or something similar) there should be a directory called by your username, with a directory called "mail" inside that. It's possible that it's been accidentally made into a hidden file.

[mamadeb.livejournal.com]

This is an XP system. There is no "users" under netscape.

*sigh*

[gingicat]

Oh aargh. I've never tried to fix Netscape in XP.

[karmenghia.livejournal.com]

Have you tried a search of your hard drive for *.snm files? All my Netscape files have that suffix.

What version of Netscape are you using?

Good luck.

[mamadeb.livejournal.com]

I'm using 7.1.

And XP now thinks the old messages are just. Gone.

I'm annoyed on several counts - I save all my feedback (and however much I whine, I do get feedback) and I have to rebuild all my filters. And my bookmarks.

[karmenghia.livejournal.com]

Does XP have a System Restore feature? If so, it will take you back to a version of your system at a certain date. Now, mind you, I have ME and a Dell, so I've only used it under Dell tech support's guidence, but it worked like a charm.

Oh no! Not your feedback! I'd hate losing mine!